Frequently Asked Questions

FAQs – App Edition

How do I keep track of my points?
Your app keeps a running total of your points, and you can view your total at any time by visiting the My Rewards section of your app. Clicking the top left of your app will bring up the menu where you can find My Rewards.

Menu app    App Rewards

Can I use the same reward more than once?
There is no limit to the number of times you can use your points toward a reward, as long as you have enough points. Certain restrictions may apply for how many times you can redeem for the same reward in a single day, but if you want all of your points to go towards selfies with your favourite Colts player, then be our guest!

Can I combine my points with others to redeem them for bigger rewards?
No, rewards can only be redeemed by using your own points and may not be combined with those of family and friends.

Is there a way to be in the rewards program outside of the mobile app?
The Colts rewards program is a feature offered EXCLUSIVELY on our mobile app, so you must have the app and be registered with it in order to participate.

Do you have more questions that aren’t addressed in regards to the Colts Rewards program? Please email us at